About – Chenchen Lu

Chenchen Lu

BA in Information Science (UX) from Cornell University

Who am I?

Howdy! I'm a product designer who loves problem solving and product thinking. At The Home Depot, I've worked on designing end-to-end machine-learning workflows used by internal data scientists, as well as conducting UXR and service/customer design via VR for tool returns.

Why design?

I simply love the design process. I love the creativity that comes with pinpointing the real pain points, iterating with colleagues and making intentional design decisions, checking back with the UX research, taking initiative on my work, and being surrounded by an infectious team dynamic.

Plus, design has a huge and profound impact on real people. :)

My goals

My goal with my designs is to simplify processes. It doesn't matter the medium--website, app, smartwatch, VR headset--I want to make apps usable, accessible, and delightful. How can I take this complicated process, whether for a data scientist, student, or Cornell Chimesmaster, and make it easier, understandable, affordable, and seamless?

Feel free to contact me at cll246@cornell.edu

1. Design with purpose. 2. Let research guide design. 3. Lead with empathy. 4. Collaborate & communicate. 5. Enhance life, not complicate.1. Design with purpose. 2. Let research guide design. 3. Lead with empathy. 4. Collaborate & communicate. 5. Enhance life, not complicate.1. Design with purpose. 2. Let research guide design. 3. Lead with empathy. 4. Collaborate & communicate. 5. Enhance life, not complicate.

Outside of design...

I'm a new mother of two rambunctious kittens: Stinky Tofu and Dusty Noodle. Catch me skiing in Mammoth, training for my 100 mile cycling race, learning how to play the khaen, producing music, practicing my cross-step on my longboard, and creating content on my TikTok for an audience of almost 200k followers.